Introduction
Jethro Academy ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.
By accessing or using Jethro Academy, you agree to the terms of this Privacy Policy. If you do not agree with the practices described herein, please do not use our platform.
Information We Collect
We collect the following types of information to provide and improve our services:
- Account Information: Your name, email address, and country when you create an account.
- Payment Information: Payment details are processed by our third-party payment processor. We do not store credit card numbers on our servers.
- Usage Data: Course progress, completion status, quiz results, and login times to personalize your learning experience.
- Device Information: Browser type, operating system, and IP address collected for security and fraud prevention purposes.
- Communications: Emails, messages, and support requests you send to us.
How We Use Your Information
We use the information we collect for the following purposes:
- Provide, maintain, and improve our platform and course offerings
- Process payments and issue certificates of completion
- Send course updates, enrollment confirmations, and certificate notifications
- Respond to your support requests and inquiries
- Analyze usage patterns to improve content quality and user experience
- Prevent fraud and ensure the security of our platform
Information Sharing
We may share your information only with the following parties and only as necessary:
- Payment Processors: To securely process your transactions.
- Email Service Providers: To send you notifications and communications.
- Analytics Providers: We share only aggregated, non-identifying data to improve our platform.
- Law Enforcement: When required by law or to protect our legal rights.
Cookies & Tracking
We use cookies to enhance your experience on our platform:
- Essential Cookies: Required for login sessions and language preference storage (jethro_lang). These cannot be disabled.
- Analytics Cookies: Used to collect anonymized usage statistics to help us improve our platform.
- No Advertising Cookies: We do not use any third-party advertising or tracking cookies.
You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality.
Data Security
We take the security of your data seriously and implement industry-standard measures to protect it:
- Encryption: All data is transmitted using SSL/TLS encryption.
- Password Protection: Passwords are stored using secure hashing algorithms.
- Access Controls: Access to personal data is restricted to authorized personnel only.
- Regular Reviews: We conduct regular security audits and reviews of our systems.
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to use strong, unique passwords for your account.
Data Retention
We retain your account data for as long as your account is active and as needed to provide our services. If you request account deletion, your personal data will be removed within 30 days of your request.
Please note that course completion records may be retained for certificate verification purposes, even after account deletion, to maintain the integrity of issued certifications.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request the deletion of your personal data.
- Data Portability: Request an export of your data in a portable format.
- Withdraw Consent: Opt out of marketing communications at any time.
International Users
Jethro Academy operates globally, and your data may be processed in the United States or other countries where our service providers are located. By using our platform, you consent to the transfer of your information to these countries.
We ensure that appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy, regardless of where it is processed.
Children's Privacy
Jethro Academy is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from a user under 18, we will take steps to delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will notify you via email or through a prominent notice on our platform.
Your continued use of Jethro Academy after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: